Bortonís reputation for professionalism is based in part on attention to administrative details. Melissa efficiently manages all accounting, insurance and tax aspects of each project. Large and small projects benefit from Melissaís business oversight. Her degree and advanced certifications in business administration and human resource management add tremendous value to the client relationship and project outcome. Melissa has also been active in her church and civic activities including United Way Leadership Circle, The Parenting Place, Boys and Girls Club and others. She has served as the chair of Big Brothers Big Sisters Personnel Committee and served on the Boards of the La Crosse Public Education Foundation and the La Crosse Promise.